Norvana combines advanced AI technology with the latest medical research to provide personalised weight loss plans tailored to your unique needs. Our AI weight loss Coach uses data-driven insights to create custom diet and fitness plans, while our Medication Programme offers medically-backed solutions for those who need additional support. By focusing on your individual health metrics, lifestyle, and goals, Norvana delivers a comprehensive and sustainable approach to weight loss.

 

 

 

 


FAQ

What weight loss services do you offer?

We provide two options for your weight loss journey:

    • Medical Weight Loss Plan: Prescription weight loss treatment with clinician supervision (soon to include AI coaching)

    • AI Coaching Weight Loss Plan: Personalised weight loss guidance through our innovative AI system (launching early 2025)

 

How much does the Medical weight loss Plan cost?

        Our Plan Information page lists each plan's current pricing. We’re currently offering new patients a special 50% discount.

What weight loss medications do you offer?

We offer two proven weight loss medications: Mounjaro and Wegovy. Both are approved for use in the UK and prescribed based on your health assessment.

Is the weight loss medication safe?

Our weight loss medications are approved by the MHRA (Medicines and Healthcare Products Regulatory Agency) and prescribed only after a thorough medical assessment. Our UK-licensed healthcare providers will review your medical history and current health status during your consultation to ensure the treatment is safe for you.

What happens if the clinician doesn't approve my medication request?

Your health and safety are our top priority. If our healthcare provider determines that prescription weight loss medication isn't suitable for you, we will:

  • Provide a full refund of payment

  • Offer a complimentary personalised weight loss strategy (in pdf) that you can use immediately

  • Give you priority access to our AI coaching app when it launches in early 2025

How does the consultation process work?

The consultation is conducted via video call with a UK-licensed healthcare provider. You'll need a device with a camera and a stable internet connection. The consultation typically takes 20 minutes, during which the clinician will review your health history and discuss treatment options.

How does the weight loss medication delivery work?

Before each delivery, you must complete a brief follow-up survey about your progress and any side effects. Our clinician will review your responses and either approve the same dosage or adjust it if needed. Once approved, your medication will be delivered in discreet packaging to your door. Each 4-week delivery is automated based on your subscription, so you don't need to reorder - ensure you complete your follow-up survey when prompted.

What if I experience side effects?

  1. Our primary concern is your safety and well-being. We understand that starting a new medication can be daunting, so we want to ensure you have access to comprehensive information about your treatment.

    For detailed information about these medications, including full prescribing information, safety data, and usage instructions, please visit:

  • Wegovy (www.wegovy.com) by Novo Nordisk

  • Mounjaro (www.mounjaro.com) by Eli Lilly

  • Electronic medicines compendium at medicines.org.uk

Please report side effects during treatment through follow-up surveys. We provide immediate access to video consultations with our healthcare providers for severe side effects.

Can I cancel or pause my subscription?

Yes, you can manage your subscription through your account dashboard.

What do I get in the customised PDF weight loss plan?

        Your personalised plan includes:

          • Customised short-term and long-term goals

          • A comprehensive action plan covering nutrition, physical activity, and lifestyle changes

          • A weekly meal and exercise blueprint

          • Strategies for overcoming potential obstacles

          • Progress tracking recommendations

When will the AI coaching services launch?

        We're excited to announce that our AI coaching services in the Norvana wellness app are scheduled to launch in early 2025.

What are the benefits of joining the AI coaching weight loss Plan waitlist?

        By joining our waitlist, you'll:

          • Be first to know when the app launches

          • Help shape the app's development as a beta user

          • Secure early access to the platform

Can I use AI coaching weight loss plan for dietary restrictions or health conditions?

        Yes, our AI system considers your circumstances, including dietary restrictions and health conditions, when creating your personalised plan.

How do you protect my privacy and data?

        We take your privacy seriously and are fully GDPR compliant. All your personal and medical information is securely stored and encrypted according to the latest data protection standards.